Terms and Conditions of Use

Acceptance of Terms

By accessing our website, you automatically accept the terms and conditions defined below. Please read these terms carefully before browsing or using our site.

Legal Definitions

For better understanding, the following terms are defined as follows:

About Us

This site is operated by a private company, independent of any governmental organization. By subscribing to our ESTA application processing and verification service, you agree to enter into a contract with our company.

Our Services

We offer to process and verify new travel authorization (ESTA) applications for the United States. You can also submit your application directly via the official U.S. government website, where the current fee is 21 USD. If you choose our assistance, the total cost is 139 USD, including the government fee.

Your Responsibilities

It is your responsibility to provide accurate information when submitting your ESTA application. Any incorrect information may result in denied boarding or entry to the United States, and we cannot be held responsible for resulting expenses or inconveniences.

Payment

Access to our site and consultation of our services are free. However, ESTA application processing is charged at 139 USD, including taxes and the government fee. Payment is made by credit card only, in U.S. dollars (USD). Any conversion or transaction fees are the user’s responsibility.

Processing of ESTA Applications

It is your responsibility to check if you need a visa to visit the United States. Our service allows you to complete an online form and submit an ESTA application, after verifying the provided information. If additional information is needed, we will contact you via email. ESTA application processing typically takes about 72 hours, but we recommend submitting your application at least 7 days before your departure.

In Case of ESTA Denial

The final decision on the acceptance or denial of an ESTA application rests with U.S. authorities. In case of denial, we advise you to contact the nearest U.S. embassy to explore other visa options. Even if your ESTA is approved, it does not guarantee entry into the U.S., which remains at the discretion of customs agents.

Contract

Submitting an application on our site, including payment pages, constitutes acceptance of our Terms and Conditions. This contract is considered accepted once we email you the approved travel authorization.

Accuracy of the Site

We strive to ensure the accuracy of information on our site. However, we disclaim any liability for potential errors or omissions that may cause material or immaterial losses. Content is provided "as is" without warranty of accuracy or reliability.

Ownership and Copyright

The content on this site is protected by international copyright laws. Any use, reproduction, or distribution without prior written permission is prohibited.

Complaint Management Policy

Users can submit complaints to us in writing or orally. We are committed to responding promptly and fairly to all complaints requiring a response. To submit a complaint, send an email with the subject "COMPLAINT MANAGEMENT POLICY" to [email protected].

Jurisdiction

Any dispute regarding our services or the use of our site falls under the jurisdiction of the courts of the Isle of Man. We also reserve the right to bring legal action in the user’s place of residence.

Future Modifications

We reserve the right to modify these terms at any time for legal, security, or service modification reasons. It is the user’s responsibility to regularly review these terms.

Service Termination

We reserve the right to terminate any service or access to our site at any time, including for ESTA and E-visa applications. In case of termination, this includes the deletion of access to any online personal space.